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EV - performance stats, how long between an email arriving in journal mailbox to being discoverable in EV?

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Hi

EV 9.0.2

I'm trying to get some stats around how long it takes between an email arriving in journal mailbox to being discoverable in EV.

I can pull archiving rates via SQL, and indexing rates via Log Parser.

But I can't think of a good way to automate an large end to end test, besides manually emailing the journal mailbox, then searching in EV to see if the message has been indexed and therefore is discoverable. I am not sure if this is even possible given that EV does not know if there is a big backlog of messages it needs to process in the journal mailbox.

Any suggestions? Thanks!


Decoupling enterprise vault components

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Hello Everyone,

I'm trying to design a scalable Enterprise vault deployment and wondering to what degree decoupling various EV components contribute to scalability. For e.g., based on the performance guide, a given server can archive 60K messages per hour; if Indexing is offloaded to a different server reducing the load on the archival server, how many more additional messages can the server archive?.

Thanks,

Errors 2776 and 2270

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Hi All, 

 

When I restart the services I get the following errors non stop. 

 

 

Event Type: Error
Event Source: Enterprise Vault 
Event Category: Archive Task 
Event ID: 2776
Date: 25/10/2012
Time: 01:38:54
User: N/A
Computer: EVSERVER.avusa.johnnic.dom
Description:
An exception occurred in routine 
 
CArchivingAgent::GetDeletedItemFoldersList 
 
 
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp?EvtID=2776
Event Type: Error
Event Source: Enterprise Vault 
Event Category: Archive Task 
Event ID: 2776
Date: 25/10/2012
Time: 01:38:54
User: N/A
Computer: EVSERVER
Description:
An exception occurred in routine 
 
CArchivingAgent::GetDeletedItemFoldersList 
 
 
Event Type: Warning
Event Source: Enterprise Vault 
Event Category: Archive Task 
Event ID: 2270
Date: 25/10/2012
Time: 01:38:54
User: N/A
Computer: rbkeva01.avusa.johnnic.dom
Description:
A queued operation exceeded the retry count and has been discarded
 
Exchange Mailbox Archiving Task for EXCHANGE
 
 
 
Processing a user mbx. Legacy mbx 
 
Priority: [True], reporting mode: [False], run now mode: [RN_ARCHIVING, RN_SCPROCESSING (0x3)], continuous mode: [True], msgs to archive per pass: [0], processing disabled and suspended mbxs: [False], rollover log file: [False].
 
Error: [0xC0040AD8], 
Description:  
 
 
Running 9.0.3
Exchange 2007
 
Thanks

Windows search

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Hi, I'm using Outlook 2010, Win7, EV10 SP1 backend, outlook add-in 10SP2.  I have a virtual vault set up.  When I go to Start, and search for something, it brings up Outlook message, vault cache, and files and programs with that term.  If i select vault cache, it displays all the possible hits in a window.  When I single click and item, the preview pane does not display a preview, it says "no preview available" or "this file can't be previewed".  The policy is set to display 128 characters as a preview with full indexing.

I did a search on this site and noted some people were running PGP addins which caused a similar issue, but I'm not running this.

I have a feeling the issue might be to do with the vault cache being unable to render messages into the preview pane in Windows?  I do note that part of the result has a small preview highlighting the terms that were searched on, but this is not part of the preview pane.

Is this by design?  Any ideas?

Thanks.

Enterprise Vault and disk defragmentation ?

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Hi,

Does anyone here can give a comment and insight of whether the Enterprise Vault is better off to be defragged or left running as it is ?

I got one of the sales people chasing me up and suggesting me that Enterprise Vault server even as Virtual Machine with Physical RDM LUN need to be defragged regularly every week or so.

Deleting Archived Items in Exchange

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Hallo,

Yesterday I had a call from an employee that he missed about 2000 eMails. I checked his Mailbox and his Archive :

Outlook Shows about 2000 eMails (Stubfiles) <=> Archiveexplore shows only 7

After some research I found out, that he moved the missing emails out of his Outlookfolder into a network folder. For me, it is clear that if you move (Outlook 2007) than you delete the items from the original place (Outlook does not warn you, that you also delete mails in the archive as a normal deletion would do).

If you just drag and drop the items, than you move only stubfiles and not the email itself. So he restored the Item by moving them back.(!)

In the background EV marked the item as deleted and 'moved' them in  the recovery bin. so far everything is ok.

The employee tried to open the the email  -> and everything worked fine - for him : everything is ok!!!!

So time goes by and we reached the end of our Recovery time. All the 2000 emails are gone and for us no chance to restore them !

I know that we never should delete Items and so on, but this are our directives.

Is there a setting that user could not recover mails from the "Recover bin" by open the item, or at least get a warning  ?  So that he can make a call for undelete all his archived deletd mails. ?

 

dTrace shows me a Savesetnumber "201203020708536~201112020727150000~Z~B0B3FD2BE424D6D715B0E3C20E7DE901"  (could not found)

Is there a way to get the physical file out of these number through a restore of an older DB version?

Is there a way to get the savesetids out of the stubfiles ?

 

As you can mention, he wasn't very happy about my answer that all his emails are lost .!

Kind regards

Andreas

Backup complete symantec vault file archive server, If need to be recovered from the disaster.

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Hi ,

I want step by step artical, what and how to backup complete symantec vault file archive server, if need to be recovered from the disaster.

Ex: like sql database , shopping index so and do.

I need exact thing...presently I know some thing i dont clear about ... plzzz

Any one can help on this plz

Thanks,

Mohan

Join the archiving & eDiscovery breakout sessions at Symantec VISION EMEA 2012 in Barcelona, November 12-15

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Join the archiving & eDiscovery breakout sessions at Symantec VISION EMEA 2012 in Barcelona, November 12-15

“From 2009 to 2013, organisations will purchase and install 20 times more terabytes of storage than they did in 2008” (Gartner).  The cost of information management is a concern for organisations of all sizes and data management has become a CEO-level issue.   Join our information governance breakout sessions at VISION EMEA and learn how Symantec is helping customers to overcome the challenge of global compliance and managing information, today and in the future.

Register for VISION EMEA: http://www.symantec.com/es/es/vision/welcome/?locid=barcelona

You are welcome to join the following breakout sessions to learn more about our solutions for implementing information governance strategy:

IM B04 – The Hangover 2.5: Waking Up to Exchange Archiving and eDiscovery Realities
Tuesday, 13th November, 14.45-15.45

IM B01 – The Future of Archiving & eDiscovery:  Enterprise Vault, Enterprise Vault.cloud & Clearwell Roadmap
Wednesday, 14th November, 09.00-10.00

IM B02 – Making My Life Easier With Enterprise Vault: Technical Deep Dive Into New Features of the Archiving Roadmap
Wednesday, 14th November, 10.30-11.30

IM B03 – Ask the Experts: Archiving & eDiscovery Product Management Panel Discussion
Wednesday, 14th November,  17.15-18.15

IM B06 – Archiving On-Premise or in the Cloud:  Which Option Is Best for You?
Thursday, 15th November, 09.00-10.00

IM B07 – Managing the Data Explosion: Solving SharePoint and File System Growth Challenges with Enterprise Vault, Unix and Cloud Collaboration Services
Thursday, 15th November, 13.45-14.45

IM B05 – The Road to Intelligent Information Governance: Reducing eDiscovery Cost and Risk
Thursday, 15th November, 13.45-14.45
 

Thanks very much and see you at VISION EMEA 2012 in Barcelona.

Josie Jakub
Manager EMEA Product Marketing
Archiving & eDiscovery

 

 


update vault quota for a user

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Hello all,

We are running EV version 10.0.1 - Exchange 2010 SP2

Our default vault quota for all users is 5GB, but I need to increase this to 10GB for one user only. I am lost on how to accomplish this in Vault. Can some one guide me to correct documentation?

 

Thanks,

 

7890501
1351183102

EV - Moving Server Folder to another Server What should happen with Vault Store

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Hi,

We are move a Folder from one server to another server, what shold happen inside Enterprise Vault with that folder (it's being archived).  Note that both servers are inside EV.

Thanks,

Support Mac OSX 10.8 for Enterprise Vault

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Please fix enterprise vault client for Mac so it works on Mac OSX 10.8 and Outlook 2011 SP2 for Mac

Archive search on EV server displays only one name

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We are running EV 9.0 for Exchange in our environment. I am trying to search all vaults from the EV server using the search option in the EV console. The browser search fails consistantly with an http 500 error. Is the search just timing out? Is there anythign that I can do to resolve this issue.

Get Online ppc Searvice for increase your business

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I do not need a solution (just sharing information)

We are online hire ppc expert service provider at running Pay Per Click campaigns on Google Adwords and Yahoo. Our expert team members are Google Adwords certified Professional  and have passed the Web CEO Professional Search Engine Marketing Exam.

Move mailboxes from Exchange 2003 to 2010 - Enterprise Vault 10

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Hi there,

Recently we have an up and running Exchange 2010 environment, but stil all the mailboxes are hosted in exchange 2003.
Alle these mailboex are being archived by our EV 10.0.0 server.

With help of http://www.symantec.com/business/support/index?page=content&id=TECH165220 we added our new exchange 2010 server to the  existing EV 10 server. We now have a Archive task for the exchange 2010 server and is up and running.

We prepeared everything with help of http://www.symantec.com/business/support/index?page=content&id=TECH48928 and moved a couple of test mailboxes from 2003 to 2010.

Here comes the Problem:

When i start a first manual synchronization from the new "Exchange Mailbox Archiving Task 2010" and i choose selected mailboxes - list all available mailboxes: "No Mailboxes Found" is the rsult.

When i run de synchronization with all mailboxes set i get the event ID 3356 warning in the eventlog:

Enterprise Vault cannot process this Exchange Server because none of the users on this server has been processed by the provisioning task.

Do the following:

 1. Ensure that provisioning groups have been defined.
 2. Run the provisioning task.
 3. Run mailbox synchronization/archiving again.

 Exchange Server: '2010'

1. So I Double checked the provisioning group, nothing changed in there and the users were processed before so...
2. Started the provisioning task in normal mode: getting the error with event ID 41133 in the eventlog:

The Exchange mailbox provisioning task found enabled mailboxes that are not part of a provisioning group. These mailboxes cannot be archived. If you do not want these mailboxes to be archived, use the Administration Console to disable them. See the provisioning task report for further details (full reports only).

Task: Exchange Provisioning Task for xxx.local

Domain: xxx.local

Exchange Provisioning Task Report states:

12:16:48 2 Holding Mail Archive OU=Holding,DC=xxx,DC=local xxx Exchange Mailbox Policy Default Exchange PST Migration Policy CN=Bakker\, S.J.C. - Simon,OU=Systeem Beheer,OU=ICT Dienstverlening,OU=Holding,DC=xxx,DC=local Mailbox not processed as located in an Exchange mailbox database that is not in the current domain or on an Exchange Server that has not been added as a target (CN=Holding DB,CN=Databases,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=xxx,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=xxx,DC=local)(CN=JH-EX2010-2,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=xxx,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=xxx,DC=local)

The report then states:

Mailboxes on Exchange Server [2003] that have entries in the Enterprise Vault database but which are not in any provisioning group:
/O=JAARBEURS/OU=UTRECHT01/cn=Recipients/cn=BakkerS (state = enabled)

 

Exchange Server that has not been added as a target? We go back to the  "Exchange Mailbox Archiving Task 2010" and open the tab Targets and indeed see nothing ...

Kinda Stuck now...any ideas?
 

Register for an INFORMATION GOVERNANCE SESSION at VISION 2012:

$
0
0
I do not need a solution (just sharing information)

From 2009 to 2013, enterprises will purchase and install 20 times more terabytes of storage than they did in 2008 (Gartner). The cost of information management is a big concern and eDiscovery has become a CEO-level issue.  The growing mountain of digital information must be stored, managed and searched in the most effective way possible.  Symantec's archiving and discovery solutions are helping customers to overcome the challenge of global compliance and managing information.

Register for an INFORMATION GOVERNANCE SESSION at VISION 2012: http://www.symantec.com/es/es/vision/welcome/?locid=barcelona

IM B04 – The Hangover 2.5: Waking Up to Exchange Archiving and eDiscovery Realities
Tuesday, 13th November, 14.45-15.45

IM B01 – The Future of Archiving & eDiscovery:  Enterprise Vault, Enterprise Vault.cloud & Clearwell Roadmap
Wednesday, 14th November, 09.00-10.00

IM B02 – Making My Life Easier With Enterprise Vault: Technical Deep Dive Into New Features of the Archiving Roadmap
Wednesday, 14th November, 10.30-11.30

IM B03 – Ask the Experts: Archiving & eDiscovery Product Management Panel Discussion
Wednesday, 14th November,  17.15-18.15

IM B06 – Archiving On-Premise or in the Cloud:  Which Option Is Best for You?
Thursday, 15th November, 09.00-10.00

IM B07 – Managing the Data Explosion: Solving SharePoint and File System Growth Challenges with Enterprise Vault, Unix and Cloud Collaboration Services
Thursday, 15th November, 13.45-14.45

IM B05 – The Road to Intelligent Information Governance: Reducing eDiscovery Cost and Risk
Thursday, 15th November, 13.45-14.45

 


Class not registered Error | Reinstall Enterprise Vault

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Hi,

 

we have an corrupted EV 9 with SP1 Installation located on a Windows 2008 Server.

Synchronizing, Enabling, Disabling Users are all failing with a "Class not registered" error.

I checked the KB, but there is only a solution for Windows 2003 which I cannot transfer to Windows 2008 settings.

 

I thought about reinstalling the EV binaries. To my knowledge, it will not change any settings or the database, correct?

Can i also just update to the latest SP for 9.0 ? Or is that not recommended cause of the issue i have with the current installation?

 

 

regards

 

 

IgnoreArchiveBitTrigger.old is not being created

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Hello, I'm backing up my EV Server with Veeam Backup, part of the scripting solutionI I have to reset the archive bit using the IgnoreArchiveBitTrigger.text file which will be placed in the root directory of the VS.

As per Symantec, this file should be converted to .old automatically by the RV Storage service, but this is not happening at all and I need to reset the archive bit of the .DVS files to be considered as backed up.

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How to force Archiving Rule change for all users. EV 10

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We are using EV 10.1 whith quota base archiving and we have a override setting " do not archive emails younger than 3 months. I have change the archiving override rule from 3 months to 1 month but still for some users its not archiving the youger than 3 months old email. Which is resulting in mailbox size increased.

Rebuild index fail

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We are using EV 10.0.1,

WHen I rebuild the index, it will fail, although if I retry , it will resume but it will fail again.

The error " THe rebuild subtast has failed" Error Code 57 ,

Description : Error reported with no detail.

Any Idea?

Do I need to reinstall the index service and how?

 

Thanks

PST Migration

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Hi,

I will be needing to import a large number of PST files for about 80 users into our vault. Is it easier to use PST migration components or use manual import PST process.

Do I need an additional licenses for using PST Migration under EV? I do see PST Migration options under policies.

Any advice...!!

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