Only use the Administrator account SID for Upgrades, Fix Packs and Hotfixes
In the new version 7.1.4 the upgrade required that the administrator account = "Administrator" match the SID. The admin account if renamed would not allow the upgrade. For this upgrade the account...
View ArticleBackout Plan for 10.0.4
I need a solution Currenlty running 10.0.3 for archiving with Exchange 2010. Need to move to 10.0.4 hotfix 2 to support upcoming mirgration to Exchagne 2013. My question is around backout...
View ArticleJournaling and Message Classes
I need a solution When you want to exclude a message class from mailbox archivnig you just add it at the Directory level and then not select it in the Mailbox Policy. Is there any such functionality...
View ArticleDoes Windows 2008 R2 SP1 is fully supported with Enterprise Vault 10.0.3??
I need a solution Hi , I want to know doesWindows 2008 R2 SP1 is fully supported with Enterprise Vault 10.0.3???RegardsD.N 1392352962
View ArticleUpdate pea files on Enterprise Vault server to point to old and new Centera...
I need a solution Hi , We are updating pea files on Enterprise Vault server to point to old and new Centera arrays.Just want to validate the below steps Technical Steps: A. Stop all of the EV...
View ArticleWindows 8.1 and EV
I need a solution Hi, Does anyone know how to get windows 8.1 working with EV version10? Is this even possible?
View ArticleBasic question
I need a solution Hi Team, Please share few basic question & answer for below one.What is storage watchwhats the process for archivingwhat is discovery acceleratorHow archiving worksHow client...
View ArticleClearwell Enhancement Request: Allow control over email server "enable" status
Currently, discovered email servers automatically re-enable themselves after being explicitly set to “disabled” in Clearwell. Disabling mail servers outside of a jurisdiction is desirable....
View ArticleJournal Archive 64 bit conversion with errors
I need a solution Hi All, I recently finished converting my journal archive to 64bit as part of the 9->10 upgrade process. When it finished the process It returned:Items Added: 7658826Items missing...
View ArticleProvide other browser support other than IE
I utilize a Mac for my job responsibilities. I find it hard to believe that no other modern browsers are supported. Chrome, Firefox, Safari any would be an improvement. Currently I find myself having...
View ArticleWhere can I find a copy of the Symantec Enterprise Vault install media?
I need a solution Hello,Where would I be able to obtain a copy of the Symantec EV install media. We need to install the EV reporting services on our SQL reporting server.Thanks,Colin. 1392758229
View ArticleClearwell Enhancement Request: Make 404 Privilege Error Page Customizable
Tomcat 404 error pages are not an ideal way to notify users that they do not have privileges in the case/area of Clearwell they’re attempting to access. This needs to be customizable so the user...
View ArticleEnterprise Vault.cloud: Legally Defensible Deletion Policy
For many of our customers, defensible deletion should be of a paramount importance. A defensible deletion policy can mitigate risk due to over-exposure (retention) of ESI while maintaining compliance...
View ArticleEV on DAG Enviroment
I need a solution How the EV work on DAG enviroment .What will happen when the database switch over and failover
View ArticleHow to access EV on mobile
I need a solution Please suggest How to access EV on mobile . What steps I have to take care
View ArticleQuestion
I need a solution what is vault store groups, vault stores, and vault store partitions).How Exchange archiving process workswhat is SIS in EV
View ArticleHow to upgrade index from 32-bit to 64-bit in bulk
I need a solution HI ,I want to know is there any way we can do bulk index upgradation from 32-bit to 64-bit, As we are in EV 10.0.2 upgraded from 9.0.2.Now we are doing Index upgrate as we have...
View ArticleDiffrence Desktop policy and mailbox policy
I need a solution Hi Whats the diffrence between Desktop policy and mailbox policy
View ArticleClearwell Ordering of Attachments
When emails with multiple attachments are displayed in Review Mode, the attachments are not displayed in any apparent order. If reviewers have to stop work, it's difficult for them to find where they...
View ArticleReview Dashboard shows inconsistent thinking
In the Review Dashboard, if you select Reviewer Progress, the Data Option says All items but the results count is by Document. If, on the other hand, you choose to report on Tag Status, the result...
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