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Enterprise vault archive data (vault store partition) move to other location

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Dear Team,

We have migrated Enterprise vault server physical to virtual. And I have upgrade Enterprise vault 9.0 to 10.0.4, version upgradation was successfully done. But now I have facing issue with old data movement (close vault store). Physical to virtual.

I have tried below option:-

  1. Copy & paste with Robo copy & tera copy  ( taking long time to process)
  2. Using  Backup Exec  & HP DP application for backup and restoration (vault store partition)

But didn’t work because when I restore the vault store partition on target path. We found file difference.

Please someone help me for this issue .

 

I want move close vault store partition on new server ( data size in 11 TB)

 

Regards

Sandeep kadlak


EV 11 binaries install on CA and DA

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Sorry to be a pain but I find this so frustrating...  I'm trying to get my EV 10.0.4 environment upgraded to version 11.x

I started by following the recommended procedure of upgrading our CA and DA servers to CA 11 and DA 11.  That went fine.  I now want to start the procedure for upgrading EV to version 11.  I understand I need to install the EV 11 binaries on the CA and DA servers but when I try, I get the warning that certain items are no ready for the EV install, such required components that relate to the new IMAP access for EV... Of course, we don't want or need those prerequisites addressed on the servers where CA and DA run, we just want to upgrade the existing EV binaries from 10.0.4 to 11, so we can then upgrade the EV server to 11.

 

Where is the override for installing the EV 11 binaries despite the missing prerequisites?  I want to ignore the prerequisites and install anyway.  Neither the EV 11 upgrade guide nor the CA/DA 11 upgrade guides mention bypassing these prerequisites for a CA or DA server.  If you search for "binaries" in any of those guides, you won't find anything relevant to my question.  I'll admit there is a slight change I am wrong about that but, I have spent the last hour looking, including searching these forums, for the answer but it's not easy to find.  If anyone has the answer, I would appreciate it.  I've now blown my window of upgrade opportunity for a workday and will need to do this on my weekend...  I don't understand why this info isn't easier to find.

Also, we were never able to get SP1 installed for Server 2008 R2 on our CA server - looks like it will require a rebuild to accomplish but we would like to move forward with the upgrade to EV 11.  Anyone also know if we can upgrade to EV 11 if the server is only 2008 R2 without SP1?  Once we finish the EV 11 upgrade, we plan on buying all new hardware for EV, CA and DA and moving to Server 2012 (R2?).

 

Thanks!

IMAP Access - SMTP Endpoint

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Dear All,

Is there anyway to setup for SMTP endpoint for client who doesn't has infrastruction?  

The enduser is using IMAP for daily email operation that provided by ISP.

 

Thanks.

 

Tony

 

 

IMAP Access - Can't access to EV IMAP server

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Dear All,

The EV IMAP Endpoint has been enabled, but the MS outlook is not able to connect it from client side.

I see the port 993 is listening at EV server and I can telnet port 993 from client desktop to EV server.

Is there any hint for this connection troubleshooting?

The MS outlook error is "Log onto incoming mail server (IMAP): The connection to server failed"

180px_ev-imap_0.PNG

I already assigned the username as "domain\username\evID"

Thanks.

Tony

To CAB or not to CAB

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Many people realise after using Enterprise Vault for some time that there are an awful lot of relatively small files on the Vault Store partition disks. These sort of things often cause problems for traditional backup software.  So what can you do?

One option is to add the files to CAB files, a process in Enterprise Vault known as 'Collection'.  The CAB files use the regular Microsoft CAB format, the files added to them are already compressed and so are not compressed again.

Using CAB files like this, particularly on 'old' data, can definitely help with things like backups. I've written about that before. There is a neat clean up process, which has been written about too.

One of the problems I happened to see recently related to the version of the CAB SDK which is used in versions of Enterprise Vault prior to EV 10. In this older SDK only one process/thread could access and extract data from a CAB file at any time. This can cause problems when it comes to migrating data to a new target environment because here multiple threads are trying to potentially access data in the same CAB file. In Enterprise Vault 10 and later a newer Microsoft CABinet SDK is used, which eliminates this problem.

Do you use 'Collections' in Enterprise Vault? Let me know in the comments below.

Parallel Archiving.

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Hello,

we are about to include a new entity of users, unfortunately the mailboxes were not newly created but migrated ( this means that they are big and old,....).

I created to 2 provisioning groups group1 and group 2.

One of them is running every night with all my actual users.

We would like to run the group1 daily during the day.

Does anybody has an idea how I could implement this ?

We are using EV9.2 for exchange on windows 8 R 2 machines

Thank you for any help

 

EventID: 6651 Storage Deletion Server has failed

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We recently upgraded to EV11 from EV10.0.4 - we have three EV servers and on one I am seeing the following 2 errors in the Event Log every 15 minutes:

1.
Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          29/09/2014 11:30:09
Event ID:      13410
Task Category: Directory Service
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      <snip>
Description:
An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: {CADODataAccess::ExecuteSQLCommand} [.\ADODataAccess.cpp, lines {1320,1322,1341,1359}, built Apr 23 16:33:46 2014]), error code <0x80040e2f>.

Description: Value violated the integrity constraints for a column or table.

2.
Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          29/09/2014 11:30:09
Event ID:      6651
Task Category: Storage Delete
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      <snip>
Description:
Storage Deletion Server has failed
Reason:  <0x80040e2f>

No errors on the other two EV Servers. I ran a DTrace against the StorageDelete task and as far as I can see the only reference to the error is in the following part:

1473 11:30:09.846  [9440] (StorageDelete) <13020> EV:L CVaultStoreDB::DeleteArchiveFolders(rDeletedFoldersXML: <?xml version="1.0" encoding="UTF-8" ?><EnterpriseVault><DeletedFolder VaultEntryId="1D6CB4DAD741CD74D919D6839E9A09FEB1110000AMSEVAULT01"/></EnterpriseVault>
1474 11:30:09.846  [9440] (StorageDelete) <13020> EV:L CArchiveFolderMonitorRequest::Execute - tidying up deleted folders from directory for Vaultstore 19B255AD591E89C40843A11F6719C69BA1210000AMSEVAULT01. [DeleteFoldersResultsXML = <?xml version="1.0" encoding="UTF-8" ?><EnterpriseVault><DeletedFolder VaultEntryId="1D6CB4DAD741CD74D919D6839E9A09FEB1110000AMSEVAULT01"/></EnterpriseVault>]
1476 11:30:09.846  [9440] (StorageDelete) <13020> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
1477 11:30:09.846  [9440] (StorageDelete) <13020> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
1479 11:30:09.877  [9440] (StorageDelete) <13020> EV:H {CADODataAccess::GetParameterCount} (Exit) Status: [Exception]
1480 11:30:09.877  [9440] (StorageDelete) <13020> EV:H {CADODataAccess::DeleteParameter} (Exit) Status: [Exception]
1481 11:30:09.877  [9440] (StorageDelete) <13020> EV:H {CADODataAccess::ResetParameters} (Exit) Status: [Exception]
1482 11:30:09.877  [9440] (StorageDelete) <13020> EV~E Event ID: 6651 Storage Deletion Server has failed |Reason:  <0x80040e2f> |

Nothing else has changed, no archives have been deleted - any ideas?

Thanks
Sean

 

Recover space on disk after items restored to mailbox

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Hello,

We're using Enterprise vault 10 for Domino mailbox archiving.

We need reclaim some space from the vault store partitions. One of our users has de-archived (restored to his mailbox) some of his items through Lotus notes and want to clean this space from the vault store.

Could you please advise how to do this?

Thank you in advance!


Manually archiving email from Outlook to reduce the Exchange Mailbox disk space ?

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Hi People,

When using EV 9 client installed on the Outlook client, does selecting all emails (Ctrl+A) and then click on the manual store into the vault button can reduce the disk space in the Exchange server immediately ?

is that the case ?

I need to reduce some mailbox usage from one particular user immediately.

Enterprise Vault 11 no Archive Explorer Option in Desktop Policy

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Hi 

 

I am missing the Archive Explorer option in my Desktop Policy

Running EV 11

missing_explorer.PNG

1412010778

Link for archived SharePoint 2013 doc does not work

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Hello,

I have set up SharePoint 2013 Archiving in my test lab, initially with a rule that checks for the column "Archive" being set to yes for certain documents. On the next archive run, documents that match the rule are archived, so its like manual archiving.

The issue is that although the documents do get archived, and a 1K shortcut replaces the document, the link does nor work.

I can use the Archive Search web part to find the doc in EV, and I can access it, and I can access it via Version History, but not from the shortcut.

There are no errors in the event logs.

Does anyone have any ideas ?

regards

Jim

 

Missing DVS Files

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We are using Enterprise Vault 9.5 for File System Archiving and I have started to find a number of users who are unable to retrieve archived files.

Further investigations reveal that the physical DVS file are missing in all cases. The databse entries exist but point at non existing DVS files which I am unable to locate on any of our backups.

How can I be sure that the DVS file ever existed in the first place?

And what could be removing these files?

We exclude all of our partitions from the McAfee Virus program and we have set it so that the users are unable to delete archived files.

 

Microsoft Office Publisher .pub documents are not supported

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Microsoft Office Publisher .pub documents are not currently supported.  When a Microsoft Office Publisher .pub document is ingested the document is added to the corpus but information bubble is produced with the message “no filter available for this file type”   A text and native versions are not available in the user interface.  

Raised on behalf of a customer.

 

 

EV9 - An attempt was made to move an ArchiveFolder beneath itself

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Dear all,

 

I have a mailbox which is not archiving since 3 month now. Each time i try to run the process manually i get the Event id 8390 with

"An attempt was made to move an ArchiveFolder beneath itself" error.

 

I did try to disable the mailbox or to ZAP it , none of them are working . EVPM is just hanging on the command and nothing is working , same with the disabling via the EV console , when i try to disable the mailbox the progress bar is blocked and make my MMC console crashed.

This is the first time something like this happens , all the rest is working quite fine.

 

Any ideas or help would be greatly apreciated !

 

Thank you in advance

 

Brice 

PST migration issue

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Dar All,

 

We are facing issues with client driven PST. We are not able to find the attached psts in PST migration wizard or we are not able to attached a browsed PSTs for migration. Has any one faced such kind of issues?

 

Thanks and Regards,

MontoN


Event 7109 StorageFileWatch After Relocating Vault Store to New Drive

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Hello,

I am running EV 8 on a virtual Windows 2003 Server.   I have 2 drives that hold all the emails, F Drive and H Drive.

 

F Drive is a 2TB drive and was at 99% capacity (it shut all services down as well)

H Drive is a 2TB drive and holds around 200GB

I am using HP Data Protector for back-ups and have the data being backed up to disk (I have not been able to successfully complete this)

My back up job keeps timing out and failing on the F Drive.  So my thought process was that if it maybe had more available resources that I may be able to successfully back up the drive.

 

I watched "How to Move a Vault Store Partition" video

after moving the data and restarting services, I had no issues.  Everything looked fine

I moved the old data to a separate server (until I confirmed success) and since then  I have been noticing the StorageFileWatch event being logged into the event viewer.  It is looking for the data from the old partiton I moved even though I repointed the vault store in the SQL Database.

It appears that there is something else pointing to the data?  Any thoughts?

 

Also anyonehave any success using HP Data Protector?  My back up job last night made it to F Drive and just never finished.  Basically locks up and says it is still running. 

 

Any help would be appreciated.  Thanks.

 

Restoring email from the Vault using VBA

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I do not need a solution (just sharing information)

Hi,

I needed to restore selected emails from the Vault and searched the Internet for some time to work out how to do it.  The Symantec API requires you to know ids which are stored as extended MAPI properties and cannot easily be accessed (Redemption may be an option if you know the GUID for the id).

Anyway I came up with a solution that allows the user to select the emails they want to restore, then the VBA opens each of these in turn and copies them to a predetermined folder.

A lot of the inspiration and code for this comes from this post http://stackoverflow.com/questions/17198895/outloo....

Setting up the Developer toolbar

For those of you who have not used VBA in Outlook, you need to set up the Developer toolbar.  In Outlook 2010: go to File > Options > Customise Ribbon.  In the Right hand box check the "Developer" Option and click OK.  You should now see a Developer tab on the Ribbon.

Adding the VBA code

Click on the Developer tab.  You may need to create a Module to put your code in.  So right click the Module "folder" and Insert a Module.  If you have "Option Explicit" remove it then copy and paste the following code:

Sub UnarchiveToExportFolder()

   itemstoprocess = Outlook.ActiveExplorer.Selection.Count
   itemsmoved = 0
   If vbNo = MsgBox(itemstoprocess & " to process, do you want to proceed?", vbYesNo) Then GoTo theEnd
       
    Set myNameSpace = Application.GetNamespace("MAPI")
    Set myinbox = myNameSpace.GetDefaultFolder(olFolderInbox)
    Set myDestFolder = myinbox.Folders("Export")
 
    For Each olkMsg In Outlook.ActiveExplorer.Selection
    
        archive = (InStr(1, olkMsg.MessageClass, "IPM.Note", vbTextCompare) > 0)
        If archive Then
            olkMsg.Display
            Set myInspectors = Outlook.Application.ActiveInspector.CurrentItem
            Set myCopiedInspectors = myInspectors.Copy
            myCopiedInspectors.Move myDestFolder
            myInspectors.Close olDiscard
            
            Set myCopiedInspectors = Nothing
            
            itemsmoved = itemsmoved + 1
        End If
       
    Next
    
    Set olkMsg = Nothing
    Set myNameSpace = Nothing
    Set myinbox = Nothing
    Set myDestFolder = Nothing
    
theEnd:
    
    MsgBox ("Finished, items moved "& itemsmoved & ", items not moved "& itemstoprocess - itemsmoved & ".")
    
End Sub

Save the code

Click on the Save icon at the top left and then close the window.

Set up your Outlook folder

The code by default copies the emails to a folder within your Inbox called Export.  So create a New Folder called "Export" under your Inbox.

Try it out

Open the Developer tab.  Select an archived email and then click on Macros.  This will list all the Macros available to you.  The one you are after will called "XXXXXXXXX.UnarchiveToExportFolder".  The "XXXX"s will depend which Module you put your code into.

Select the Macro.  You will get a dialog telling you how many items it is about to process, confirming that you want to proceed.

Click on "Yes", it will then unarchive your email and copy it to the Export folder you created.

You will then get another dialog telling you how many it has processed.

Limitations

I will put my hands up to not being a professional programmer.  removing "Option Explicit" is lazy, but I didn't have time to work out the dimensions for each variable.

I've tested this with about 30 emails successfully unarchived in one go.  However if you try to unarchive many many emails you do so at your own risk.  Also if your colleagues are doing so at the same time, your IT department might not be overly happy.

The code will only move items which are of IPM.Note type - which means it will move archived and unarchived emails but not calendar appointments etc.

Find Similar searching feature in Advanced Search

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Often we have data that comes into Clearwell and will not de-dupe due to minute changes in metadata from different sources, etc. It would be really helpful to be able to use the advanced search to identify documents by a folder or tag (criteria) , and search for all documents that are a specific percentage of near duplicate (say 98 or 99% duplicate) on the docs in the search criteria. We would utilize this feature to quickly find and folder for review items that may have come in through rolling loads and might still need reviewed and be able to quickly identify these files, review and tag as dupes or not produce etc.

Customize System User Profiles

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We would like the ability to create custom user profiles on the system level so we can use the profile in multiple cases and not have to create the same profile within each case.   We have a lot of cases that use customized profiles for every review and we can't access any custom profiles we create on the System>User>Profile section within a case (only the default Clearwell System profiles are available).

SynchInMigrationMode under EV11

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Hi,

i´ve a question about the SynchInMigrationMode in EV11.

We had migrated a user from one exchange server to another in our test-environment.
After that, i tried all the EV functions. All worked fine.

I´ve never set the SynchInMigrationMode in the registry on the server, and i didn´t start provisioning or mailbox archiving task too.

I´ve seen that the MAILBOXSERVER option in the hidden message on the client is still set to the old exchange server.
But i can´t see any negativ effects.

Why should i set this option?
Whats the difference with and without this option?
Is it possible to set this option permanently on the server?

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