Script error opening Vaulted emails
I need a solution I have a couple of users that are unable to open Vaulted email when searching for emails - they get the following error pop up - has anyone come accros this and how do i fix this - I...
View ArticleEV10 FSA placeholder question
I need a solution Hello all,I have no experience (yet) with FSA, but the storage team is running a test using that. They came with a question to me, for which I do not know the answer.Perhaps one of...
View ArticleDefaultArchiveID Missing
I need a solution Happy New Year EveryoneWe have had a user return to our company and he had a new account created. This in turn created a new EV account under the same name. The user then was granted...
View ArticleEnterprise Vault Server Instance Failed to Start
I need a solution We are running EV11 configured on Windows Server 2012 two node MS Failover Cluster.It has been observed that, If any of the EV server is restarted & later on If we try to move...
View ArticleFile System Analyzer
I need a solution HelloI am looking for the last version of File System Analyzer and I am not able to find it on the new PartnerNet site ...can anybody help me or give me informations ?Best regards
View ArticleDeleting a Legal Hold Notification
I need a solution When deleting a Legal Hold Notification, is there a way to disable sending a "release" email to all custodians? This is confusing to users as typically we need to delete a notice to...
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Outlook 2010 prompts for credentials once for store/restore/search archive...
I need a solution Hi,When I archive/restore/search an archive in Outlook 2010, I get a prompt for credentials in order to connect to the EV Server. Here is a screenshot of the prompt connecting to the...
View ArticleCould not read mailbox information from active directory
I need a solution I wonder if anyone has experience of working with Enterprise Vault 10 with Exchange 2013 that uses DAG'sWhen trying to add an new exchange 2013 server target to Enterprise Vault...
View ArticleOutlook 2010 on an EV 8.0.4 server
I need a solution Hi,Due to a mistake made with policies in a customer's environment, their Outlook 2007 install on their EV 8.0.4.1991 server has been upgraded with Office 2010 Pro Plus.Means the...
View Article/ in case name
LS,All the case that we do have a internal and external case name. So we us the / for splitting these names when creating a case in Clearwell. The creation of the case names with the / doesn't give a...
View Articlenotification corrupt bak-files from scanpst
LS,When running scanpst on a corrupt pst file a backup of the pst is created in the form of a .bak file. This .bak file contains a pst en is recognized by clearwel as such. Clearwell reconizes the...
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Five Questions To Ask About Your Email Archiving Policy
There are many aspects of an Enterprise Vault Exchange-based Email Archiving Policy. Just a few years ago everything you could want to do was all in one policy, but it has been changed so that there is...
View ArticleSQL Query to List Index Server and Folder by Archive
I need a solution Hi,I'm looking for a SQL query to tell me the Index server and folder location for each archive, something like:Archive Name Archive ID Index Server Index Folder PathThe detail in...
View ArticleEVault creating items in Top of Information Store Folder and NOT deleting them
I need a solution HelloI apologize in advance for the length of this post however it is required to accurately describe the problem in which we are experiencing.We are a relatively new to the...
View ArticleInstalling Enterprise Vault 11
I need a solution Hello I have to install interprise vault on windows server 2012 r2 for Exchange 2013 arhivingwhat is the hardware and software requirment .Thanks
View ArticleDeletion of Journal Messages in Exchange
I need a solution My dearest experts:In an Enterprise Vault deployment, how are messages removed from the journal mailbox? Is this left solely to Exchange or can Enterprise Vault be configured to...
View ArticleNeed some Enterprise Vault Assistance - please
I need a solution HiOur company is running EV Outlook add-in 11.0.0.1351 and Outlook 2010.Quick question:Is there a limit to the amount of groups you belong to in Active Directory for EV to function...
View ArticleUnable to login to Evault Client from MAC
I need a solution one of our user is unable to login to Evault client on his MAC. After entering the credentials, he gets the below message."Enterprise Vault client failed to login.Unable to retrieve...
View ArticleEV Index rebuild task checking mechanism
Customer's infoHuawei10.0.440 archiving servers20 indexing servers3 DA serversWe had 2 cases opened for this issue (07925570 and 07981384). To avoid this issue from happening, I think we could add some...
View ArticleNagios Monitoring and EV
I need a solution Hi!Does anyone have any information to provide regarding monitoring of EV using Nagios? 1420729498
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