LS,
All the case that we do have a internal and external case name. So we us the / for splitting these names when creating a case in Clearwell. The creation of the case names with the / doesn't give a error or a message that the symbol can't be used. However the / gives problems with deleting case backups and the generation of zip files.
Please make so that the / doesn't give a problem or that the / can't be used in the casename.
Kind regards,
Bart Ulendorp
Fox-IT