Enterprise Vault 10.0.4 & Mavericks Menu Greyed out
I need a solution Working in a production environment integrating Exchange 2007 EV10.0.4 wih Macs Office 2011.(Windows EV and Outlook 2010 already funstioning)I have searched these KB's on Symantec...
View ArticleOWA cannot open EV archived attachment
I need a solution Dear allWe have a problem on the OWA cannot open the EV archived attachment. The error meaage is: "The archived item is currently unavailable" When click the error meaage, it will...
View ArticleEnterprise Vault Search cannot perform certain Operations
I need a solution Hi Guys, Just exploring EV11 in my lab environment. I have upgraded the Search and I'm very impressed with the improvements. However, I have an Event Error ID: 41521 - "Enterprise...
View ArticleEnterprise Vault Add-in not working and pointing to wrong URL-s
I need a solution Hello,My vault server is http://archive.contoso.local but Vault Add-in started to point at OWA location for some kind of reason (https://owa.contoso.com), also it can't...
View ArticleEV 11 Strange Behaviour When Restoring
I need a solution Don't know if it is by default or if it is a bug.Anyone an explanation for this?26-05-2014 15-00-35.mp4
View ArticleNeed help on importing 4-8TB journal pst data into EV2010
I need a solution Hi,I have been tasked with the following after an aquisition:> Need help on importing 4-8TB journal pst data into EV2010 : Looking for the best approach / practise to get this...
View ArticlePublic Folder archiving reporting
I need a solution Recently our exchange guys decided to move to a replicated model of exchange and wanted to get all public folders archived.Most of the 16 public folder are not too bad but theres one...
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Discovery Accelerator - The Hidden searchable items
All the users that use Discovery Accelerator to search for items within a case know that we can search on emails from or to a user or group of users. We also know that we can search for a phrase or...
View ArticleEnterprise Vault archiving on a daily basis. Should be monthly!
I need a solution Hello all. We're having an issue with one of our company computers. The vast majority of our machines run Windows 7 and use Outlook 2003. Enterprise Vault archives all emails on...
View ArticleCompliance Accelerator Search: How to search time of message
I need a solution Is it possible to perform a CA search and use the time of the message as a search criteria? Thank you.
View ArticleTest EV Migration from 9.0.2 to 10.0.4
I need a solution We are on the verge of migrating our EV system from 9 to 10. One concern that we have is our SAN storage. We've had in a couple of instancea where we had problems mounting a SAN...
View ArticleFSA Archive & Restore
I need a solution Hi AllHope you are all wellPlease could you advise on a way forward or solution, my issue is as follows, we have done a restore of a folder that contains 13000 items and out of the...
View ArticleRan Archive with Shortcut Processing instead of Archive Only
I need a solution Hi,We have migrated a client from a Legacy Archive platform to EV. All legacy data has been ingested and is fully functional. I wanted to run a pure Archive against the users mailbox...
View ArticleChanging retention category and provisioning
I need a solution I need a little help. I have a conflict in what Symantec Support has told me and what the following thread stated and what I'm...
View ArticleOutlook Custom Fields data (Columns) are lost after archiving
In Outlook there's the possibility to create custom fields which are shown as columns. The data of these additional created (custom) columns are not displayed after the mails are archived into the...
View ArticleEnterprise Vault 9.0.5 Event ID 2267
I need a solution Hi,Full text of the Event ID is:Failed to make the message titled: "Message Subject" Archive Pending for Mailbox "Mailbox DN" I have 1,000 of these from 8 (of 5,000) specific users,...
View ArticleEvent ID 6838: Failed to recall a Saveset from its Collection
I need a solution Hi all,I'm getting this error (6838) from time to time: Failed to recall a Saveset from its Collection. Reason: Failed to extract the file from the CAB file. The file name is not in...
View ArticleMigration from Exchange 2013 arching to Enterprise vault
I need a solution HelloCurrently we are using Exchange 2013 native archiving with 1 TB of archive data, i need a solution to migrate the exchange archiving to Enterprise vaultI knew you have to move...
View ArticleIIS Log Interpreter
I need a solution We are having an issue where our fileserver becomes unresponsive for a couple of minutes intermittently. I am trying to understand what EV is doing at the point in time In the IIS...
View ArticleExchange 2010 Litigation Hold
I need a solution The environment in question is EV 10.4 and Exchange 2010 SP3.For our mailboxes on litigation hold, the Versions folder in the Exchange dumpster is growing to excessive size...
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