Issue with .PDF files after being recalled from Enterprise Vault
I need a solution Good Afternoon,I was wondering if anyone else using Enterprise Vault has seen any issues with opening .pdf files in Acrobat Reader after the file has been recalled.We are in the...
View ArticleMoving Archived Files via Windows Explorer
I need a solution I'm trying to move a large folder full of PDF files using Windows Explorer. It's over 6 GB. Probably over half of the files have been archived by Enterprise Vault and Windows can't...
View ArticleEV Licensing and Usage Summary Report -- Invalid Data?
I need a solution I'm running EV 10.0.4 for Exchange Journaling/Discovery and Exchange Mailbox Archiving. The licensing usage and summary report shows that I am .5 TBs over my limit (.5 TBs is all I...
View ArticleNo mailbox sync in a long time, A5/6 not clearing
I need a solution Good day,I've been observing this issue for a while now and need to take action. Our EV setup handles two Exchange farms, a 2007 farm and a 2010 farm. EV is version 10.0.3 RU2, on a...
View ArticleWhen exporting in mixed mode there should be a place holder in the images for...
A mixed mode production export is composed of some documents in their native state and image representations of other documents in another subdirectory. The issue is that there is no place holder...
View ArticleShortcuts are not being deleted automatically
I need a solution I've set my Enterprise Vault to delete shortcuts after 6 months, and to delete orphaned shortcuts too (check attached print). Storage Expiry are set to never.What should I do so it...
View ArticleEV7 to EV10 Upgrade Path
I need a solution I am starting a project that will upgrade Exchange from 2003 to 2010 SP3About 7,000 mailboxes in total.The Customer has a mix of Outlook 2003 and 2010 clientsThey have EV7 with about...
View ArticleEnterprise Vault user account question
I need a solution Does the account that Enterprise Vault uses have to be a domain admin account or can I get away with letting it be a regular domain user account with admin properties on the EV...
View ArticleRe-associate mbox to archive programmatically
I need a solution Guys,Is there a way to do this ?I have a scenario where we are migrating users to Office365. The migration process involved exporting the user's vault back to the original mailbox...
View ArticleIs EV Archive Useage Limit influenced by OSIS?
I need a solution Hi I was wondering if the EV archvie useage limit is influenced by Single Instancing. That is, does this limit include only unique data or does it also include data that has been...
View ArticleImmediate archive for specific mailbox
I need a solution Hi People,Does this KB article http://www.symantec.com/business/support/index?page=content&id=TECH66263 still applies for EV 9.0.4R1 ?I need to do complete mailbox item archived...
View ArticlePrememptive cache
I need a solution Hi, I'm using EV10 SP3. Before we roll out EV to all users, I am looking at ways to ease the load on the EV servers. One item on my list is Virtual Vault which could cause delays...
View ArticleEV with IE10 compatibility view problem
I need a solution My client running EV10 server, their user will use OWA to check mail, IE10 users find out that cannot run archive and restore function in OWA, as the compatibility chart, I know IE10...
View ArticleEnterprise Vault and Hitachi HNAS
I need a solution Has anyone implemented EV with HNAS using Internet Shortcuts?Does this work out of the Box now (HNAS is obviously CIFS compliant)Do we still require the workaround per...
View ArticleUpgrading Enterprise Vault, or not?
There are many, many, many arguments around upgrading Enterprise Vault or not. In fact the same is true of any application or Operating System. I am a fan of upgrading quite soon after a release of a...
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EV 9.03 doesn´t start shortcut processing
I need a solution Hello together, we still have some probs mit EV 9.0.3 in a mixed Envirnonment (Domino + Exchange)- we´ve some trouble with backup (ends everytime partially successful) -> solved...
View ArticleJournaling w EV 9.0.3 and Exchange 2010
I need a solution We are migrating from Exchange 2007 to 2010. The performance on the 2010 journal mailbox is slower than the 2007 journal MB. Is this expected? TY!!
View ArticleArchive process in EV 10
I need a solution Hiwe have 6 Exchange servers (EX 2010) & 6 EV server in our environment. I see lot of provisioning task & EV policies created in our infra. Each Mailbox policy associated...
View ArticleUnable to copy or move items from Archive Explorer to its original location
I need a solution Good Afternoon, I am trying to copy\move items from Archive Explorer to their original location.These files when they were archived were on our file server cluster, but were then...
View ArticleChanging Monitoring Web App account
I need a solution Dear's,I have EV 9 installed on windows clustered environment and have tried to change operation manager webapp account.configuration wizard ran successfully on both the nodes but...
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