eVault upgrade
I need a solution we currently use version 9.0.3.1164 and want to upgrade tot he latest version on a new domain and serverwhat is the easiest way to do so - we were told we needed to upgrade 5 times...
View ArticleShortcut Deletion (Delete orphan shortcuts)
I need a solution ev8 sp3, win 2003 sp1having an issues with "deleting orphaned shortcuts".we have run our monthly expiry.then ran shortcut processing with "deleting orphaned shortcuts" checked.the...
View ArticleUsing EVPM to migrate PSTs (EV904)
I need a solution I've got the EVPM syntax down. The PST migration works just fine, as long as I'm running the script from our primary EV archiving server. That server, however, is crazy busy so we've...
View ArticleEV-AddIn doesn't load with Office 2013 Home and Business Click-to-Run 64 bit...
I need a solution Hi,did anyone ever try to run the EV-Add-In in the following configuration?Windows 7 64 BitOffice 2013 Home and Business 64 bit Click-to-RunEV-Add-In Version 10.0.3 CHF2If you run...
View ArticleMake the Confirmation Optional on Legal Hold Notices
We would like the confirmation to be optional, not a requirement on legal hold notices. In some instances, we want to distribute without requiring an acknowledgement. It is not necessary under the...
View Articlequestion on recreate evanon virtual directory
I need a solution Hi all,I need recreate the EVAnon VD. My questions are:1. I have two EV servers, one for email archiving and one for file archiving. Do I need create EVAnon on file archiving...
View ArticleInstalling new Vault server MSMQ
I need a solution I am installing a new Vault server on WIndows 2008 R2 and want to install MSMQ but want them on a non system DriveI cannot for life of me remember how to get MSMQ on D drive of...
View Articlecreate EVAnon VD in a mixed environment
I need a solution I have a mixed Exchange environment with Exchange 2003 and Exchagne 2010. Do I need add "/exch2003" at the end of "owauser.wsf" command when creating EVAnon VD?CheersYing
View ArticleEnterprise Vault 10: Files lost extension
I need a solution Hi All, recently we have an issue with Enterprise Vault 10. We can see mails saved, but, when we restore them, the files attached to these mails have lost their extension and they...
View ArticleArchiving Status - Warning: not provisioned
I need a solution Hey All,I have a couple of tester accounts that I had: 1. Provisioned/Enabled archived2. Account was then archived according to policy 3. I then disabled it in Enterprise Vault 4....
View ArticleMigration Incomplete
I need a solution I see this message when viewing the All Processing Backups or Archives page...what does it mean? Migration Incomplete - Case backups and archives have been migrated to a new...
View ArticleClearwell Question: how do I identify the group of files which have been put...
I need a solution Hello.My total file count is incorrect because the same file was duplicated into multiple folders. How can I quickly identify a file that is in more than one location.Basically if 2...
View ArticleMake an Attachment to a Legal Hold visible on the Confirmation Page
I am on version 7.1.2 and as system admin I cannot see any attachment on a legal hold, nor is it visible on the person's confirmation page. It would be great if there was a way for a system admin to...
View ArticleEV 8.0.4 on Windows 2003 R2 32-bit - OK with DA 9.0.2 on Windows 2008 R2 64-bit
I need a solution HiRunning EV 8.0.4 on Windows 2003 R2 32-bit.I want to add DA.Can I have DA 9.0.2 on Windows 2008 R2 64-bit in the current EV environment? I believe it's OK from reading the...
View ArticleEnterprise Vault "Retrieval of saveset failed." and cannot retrieve archives
I need a solution One of my users is getting this error when he tries to retrieve an email older that 2011. This is the only user affected and we have not changed anything. I am not sure if the bottom...
View ArticleIn New Windows 7 installation latest sep i.e. 12.1.3001.165 does not installed.
I need a solution Dear All,I am having problem with latest sep 12.1.3001.165. it is being given rollback error. I have installed fresh windows 7 enterprise. then when I am going to install latest sep...
View ArticleDiscovery Accelerator cannot search within ZIP files. Evidence. Documentation.
I need a solution Hello, team. Is a fact, that Discovery Accelerator cannot search within ZIP files. I've made several test cases and haven't found items with content inside ZIP file.In this case EV...
View ArticleIn-place upgrade of Windows Server 2008 std SP2 to R2 on EV server
I need a solution HelloWe are running EV 9.0.4 (on two standalone servers) and want to upgrade to EV 10.0.4.The OS is Windows Server 2008 std SP2 64bit.Does anyone have experience with in-place...
View ArticleAccount cannot be removed (Automatically Set Permissions)
I need a solution Hey All,I have 2 similar issues one with a current active user and one deleted AD user.I went into my Archive explorer in Outlook and noticed I had a couple of people archives...
View ArticleEVPM PST Migration Effort (EV904) - Archive ID
I need a solution We're using EVPM to move PST content to personal archives in EV. Because we have employees with the same name, to assure we're moving content to the correct Vault, I'd like to use...
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