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OWA not working after upgrading to EV10

I need a solution We have upgraded from EV 9.0.1 x32 to EV10 (2008 R2 Server) we can open archived emails from Outlook successfully, however not from OWA.Receive error 'Remote server returned an...

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where to update the password

I need a solution We have recently changed passwords of most user accounts used as service accounts.After change we wanted to update the same on vault server. I have updated the password of archiving...

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Configuring the Exchange 2010 throttling policy

I need a solution Hello Guys, I can't find the SetEVThrottlingPolicy.ps1 for download anywhere.Anyone has this file ? 8558331 1364856082 2853451

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Calendar: Meeting/Appointment items (that have not been responded to) are not...

I need a solution Hi, firstly, i've read and applied the recommended settings to strip the attachments from calendar items (as shown here:...

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EV search.asp returns failed to perform the search request if user is not...

I need a solution My environment consists of EV 9.0.2 with 3 Journaling servers, 4 mailbox archiving servers and a DA server. When a user goes to the webapp on any server that does not archive their...

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Can I copy partitions AND perform backup at same time?

I need a solution Afternoon all  I need to move my Vault Store Partitions to new storage, and am using the following TechNote to achieve my...

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From EV to O365 : marked "tagged" e-mail item in mailbox

I need a solution  I`m moving customer to O365.  Problem is EV v8+ and mailboxes.  Defined policy for EV mark “label” mail, that is stored in EV.I did not try to move mailboxes to O365, but i`m...

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How to move Index locations and Service to new EV Server

I need a solution does anyone have any experience moving indexing from one EV server to another EV server?  I'm looking at technote http://www.symantec.com/business/support/index?pag... and wasn't...

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Error 6578 when export mailbox

I need a solution Hello,We trying to export a mailbox and the system fail and sent this error in Eventviewer: Event Type: Error Event Source: Enterprise Vault Event Category: Migrator Server Event ID:...

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Event error 6578 when trying export to a pst

I need a solution Hello,Every time when we try to export a mailbox to pst we receive the following error:Event Type: Error Event Source: Enterprise Vault Event Category: Migrator Server Event ID: 6578...

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Few of Useful TN for routine

Enterprise Vault Best Practice Registry Keys and Boot.ini Settingshttp://www.symantec.com/docs/TECH71173 How to move Enterprise Vault (EV) indexes that are managed by the same EV server (EV 9.x and...

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Unable to retrieve archived email through EV Journal Mailbox ?

I need a solution Hi,Can anyone please assist me in troubleshooting the issue with retrieving the archived email from Exchange Journal mailbox ?as can be seen from the following screenshot (archive...

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Changng EV Password

I need a solution Do I need to change the password in CA and/or DA as well? TY! 8564701 1364935850 2613421

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Freeing up licenses

I need a solution When a user account is added as a target to a provisioning group does that user consume 1 license. If that is true, then if we remove the user as a target, the license would be freed...

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Vault Partition Size

I need a solution Just wanted to find out what your average size for your Partition Sizes are. We need to back it up so we don't want to go to a 1 Tb size. We were looking at 200 Gb or 500 Gb per...

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Mailboxes outside the Domain

I need a solution Hello everyone,My Provisioning Task says that my mailboxes are outside of the domain, and, I believe that this is the reason, they aren't added to Enterprise Vault, here is the...

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EV FSA - stop content being indexed in a specific archive?

I need a solution HiEV 9.0.2With FSA, can I turn off content indexing for a specific archive? I have a requirement to archive some data, but I have no requirement to do full text searches of it, so I...

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TransVault

I need a solution Looking for info from anyone who have migrated straight to Office 365 using TranVault (direct connector?),  without first going to pst or temporary staging area. Anyone able to share...

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EV9 SQL query to retrieve several user info

I need a solution Hello all,I need to find archives I can delete, based on a list delivered by the customer. The only usefull criteria to find these archives I have from this list is the MbxNTUser...

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CA client search Attachment critaia

I need a solution In the old version, the attachements Number we use -1 to set the schedule scheule no matter have attachment or notHowever we just discover the result are different if we use the...

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