When recalling a vaulted message, the wrong email is displayed
I need a solution Environment:Enterprise Vault for Exchange v_10.0.4 running on a stand-alone Windows 2008 R2 server.We had a user that, when recalling an email, a different email than expected is...
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Weird issue with Enterprise Vault 9 and Microsoft Outlook 2010
I need a solution I recently encountered this issue and I was curious if anybody else has seen this. We are running a Microsoft Exchange 2010 environment with Enterprise Vault 9. When a user attempts...
View ArticleStoppingEV before Exchange DB migration & Which queue to check ?
I need a solution Hi All,Can anyone here please assist me in checking which MSMQ queue section do I need to check in EV v10 to make sure that the Exchange Server 2010 database migration to new...
View ArticleSync Validation in Discovery Accelerator - Still an issue?
I need a solution Symantec Team,It seems the issue with Sync Validation in Discovery Accelerator still continues to show up even in 10.0.4 CHF3. Here's a link to previous thread but I again ran into a...
View ArticleEmail Footers
I need a solution I thought I had read that in version 10.4 there was a way to prevent CA from getting hits on hotwords when searching against the contents of a footer in an email. However, I have not...
View Articlearchive disabled users not working
I need a solution Hi,I opened a provisioning group for users that left, ranked #1policy setting to archive ALL ipm type of msgtargeting 3 OU'sset registry keys: ExcludeDisabledADAccounts = 0Process...
View ArticleJournaling server: failed SAN disk issues
I need a solution Hi,We have an EV9 server which we use for journaling our Exchange 2010 environment. Over the weekend we experienced SAN hardware failure which has knocked out two LUNs presented to...
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Enterprise Vault Search (EVS) – Upgrade EV Search
If you have upgraded Enterprise Vault environment from 10.0.x to 11.0 you will notice that the new search application is not accessible to the users and they are still directed to the legacy search...
View ArticleMonitored IDs by Department Logic
I need a solution I am searching for the tables used to create the Monitored IDs by Department. The objective is to create an exception report identifying persons who are not assigned to a...
View ArticleServer Settings Migration Wizard Failing
I need a solution Hello out there, need some assistance with the issus explained below. Thanks in advance for ant assistance and solutions offered.Server settings Migration wizard fails with the...
View ArticleLitigation hold
I need a solution I just read a good article on how to stop EV Archiving for a user when they are on Litigation Hold in Exchange:...
View ArticleFSAUtility Bulk Restore Utility Not Showing Failures
I need a solution We're doing a number of bulk recalls using FSAUtility. However, I find that the report produced at the end of the recall shows no useful information.It is only by looking at the...
View ArticleEnterprise Vault Suddenly Stops Working
I need a solution We just migrated from Windows 2008 EV9 to Windows 2012 EV10. Everything was working fine for several weeks. Suddenly, we are getting calls that users cannot retrieved archived...
View Article41008 - There are 13910970 savesets that have not yet been backed up or...
I need a solution I just took over a new client with Enterprise Vault 9 archiving their Exchange 2010 environment. The are a couple of errors in EV and it think that all of them point to this one...
View ArticleBackup Mode - Good, Bad, What is it good for?
I need a solution As the title says, I just got back into supporting EV and wondered what Backup Mode was good for? I have a client that hasn't backed up in quite a while, so is it beneficial to place...
View ArticleShortcut Deletion based on what date?
I need a solution Shortcut creation date? I can't find specific info on this.Can anyone help?Scott 1418768218
View ArticleExpiry Report on Mac Client
I need a solution I don't have a Mac to test on. Can you get the expiry report on a Mac client? scott
View ArticleAfter running the provisioning task, no new mailboxes are EV enabled
I need a solution Hello,we're running EV Version: 11.0.0.1470 on Windows Server 2008 R2I'm trying to activate new mailboxes for archiving. After running the provisioning task and choosing the file...
View ArticleEnterprise Vault solution Licenses.
I need a solution Hi Team,I have to archive my MS Exchange, in house solution.(Not Cloud Based)do we have individual user license in EV solutionori need to go with capacity based license. ??Thanks
View ArticleHow do I remove an empty, Deleted Vault Store which still shows up in DA...
I need a solution I had created a test vault store, did not add any content to it, and deleted it within the VAC. The deletion occurred properly, but now when I check DA the Vault Store is listed...
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