Re: Article:TECH13532 How to remove an EV Server from a site
May I suggest an addition to this technote.I had an experience trying, unsuccessfully to remove a server from an EV site.After much frustration and investigation we discovered there were existing...
View ArticleRecreating Archive points
I need a solution Hi audienceI had an issue with archive points, described in http://www.symantec.com/docs/TECH64969. I sucesfull removed AP and recreate them according to this Tech article.But the...
View Articlearchived item can't be opened after being moved from PST to inbox
I need a solution we are using EVault 9.0.4 with exchange 2007 SP3 RU11 and Outlook 2010. archiveds items can't be opened after being moved from PST to inbox with the below error message : "enterprise...
View ArticleClearwell 7.1.4 HTTP request error
I need a solution Upon logging into (7.1.4) UI, my main dashboard has a popup window error. Am also getting same window every time I open a case and am taken to the case home.Window says "Failure:...
View ArticleFSAUtility restores to alt location but not original?
I need a solution Hi everyone, I've got a curious scenario at the moment. I am trying to do a file restore - easy enough - fsautility -t -s \\specify path hereWhen the command initites, it builds a...
View ArticleHow EV (cloud or not) archive emails from O365
I do not need a solution (just sharing information) Hi all,As I understand when I use EV.cloud or on-premises with O365, I've a copy of the emails so I don't freed space on the O365 mailboxes isn't...
View ArticleHow do I find out who initiated release message.
I need a solution Hi, I'm running Symantec Clearwell eDiscovery v7.1.2. I logged into Clearwell to release a number of custodians from a case but found that they had already been released a number of...
View ArticleApply 2 EV policies on a single mailbox
I need a solution We are running EV 10 in our environment. We have a requirement to apply a policy on calendar entries to archive after 2 years, and the email after 60 days. Is this possible?
View ArticleUsing Enterprise Vault Cloud, need to get PST uploaded to the user's archive
I need a solution Are there any directions on how I can get a user's PST file uploaded to EVC, in their archive?I found some older forum questions, that had outdated links in them, and wondered what...
View ArticleLocate a message in an archive
I need a solution I need to identify a message from the path in the store..Vault Store 1 Ptn7\2014\11-07\A\054\A054155D9896F167C9EB77D9F2A32701~56~C0632E8E~00~1.DVSSP How do i track down which message...
View ArticleAD Sync Account Removal
Currently, when a previously discovered AD account has been deleted, Clearwell continues to show it in the employee list. While this follows Clearwell's core tenet of data retention, this...
View ArticleClearwell should be operational while UAC is turned on on Windows servers
At this time, UAC on windows servers must be turned off in order for Clearwell to be functional. Since UAC is not a pretty common security practice, it is hightly recommended that Clearwell should be...
View ArticleEnterprise Vault 10.0.4 Outlook add-in not displaying - Outlook 2013
I need a solution Good afternoon,My co-worker recently installed Office 2013 64-bit on his Windows 7 (x64-bit) laptop. He installed the Outlook 10.0.4 CHF3 add-in and it is not showing up. Here is a...
View ArticleArchiving emails and the follow-up flag
Many times when I've used Outlook I have used the follow-up flag to remind me about the item that I'm looking at. Sometimes I use it just so that I can see it in a pile of things within my mailbox,...
View ArticleHow to calculate vault size of users as from specific date
I need a solution We need to restore archived items for 300 users to Exchange 2010 as from 1-JAN-2012.How can we calculate the vault size of each individual user, not the total size (this report...
View ArticleEnterprise Vault 9 to 10 Upgrade and Test Environment/Lab Licences
I need a solution Hi,Just finalising plans to update from EV9 to EV10, is there anything I need to do regarding licencing? I have serial numbers (Mxxx...) for EV10 and 11 but unsure if my EV9 slf...
View Articleexport to pst a subfolder underneath a folder with spaces
I need a solution Hello all,I'm trying to export a folder from an archive.this is a subfolder underneath a folder with spaces in the name.The exact location is: inbox\2006 M to Z active\SCLI am typing...
View ArticleEvent Id 2910 Journal server
I need a solution Hi, We have Enterprise Vault 10.0.3 with Exchange 2013 CU6 installed.We are getting below error on Journal Server.There are some emails which are stuck in journal mailbox and they...
View ArticleEV10 move archive - no exchange
I need a solution Hello all,I'm running a 'move archive' project, moving many archves (big and small) from one EV-site to another. These sites are in the same AD-domain, but in a different EV-site...
View ArticleMultiple EV Sites and Archive Access
I need a solution Hi,The scenario is that I have 3 regional EV sites and Archives based on one need to be accessed from colleagues based on another. 'Search Vaults' and 'Archive Explorer' from the...
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