Items in pending State
I need a solution Dear's,I have moved few archives from EV Site A (EV 9) to Site B (EV 10), move operation successfully completed but after verifying on few user machines I found some emails with...
View ArticleArchive Explorer options greyed out
I need a solution Archive Explorer options Save As, Reply, Reply to All and Forward are all greyed out on multiple clients. We've fixed this one at a time by changing Settings, "Microsoft Outlook" to...
View ArticleUpgrade to BE2012 SP3
I need a solution Dear All,I have BE2012 installed in my environment and we need to upgrade the same to BE2012 SP3. Request you to pl let me know the best practices document and also the pre-requistes...
View ArticleDomino server mails not opening in the event of failover
I need a solution Hi all, We are using Domino server 9.0 and EV 10.0.4 mailbox and journal archiving We have added one of our primary domino server in the EV target container and everything is working...
View ArticleError with Event ID 4689 on EV server
I need a solution Hello,Recently our EV server throwing out this error mainly during archiving run and backup time and sometimes it results rebooting the server to resolving the issue. It appears to...
View ArticleDA searches just sitting doing nothing
I need a solution Afternoon all, I'm a bit stuck with Discovery Accelerator, can anyne helpEV and DA 10Searches are configured and kicked off and the Status field just says 'Searching' but but there...
View ArticleCompliance Accelerator Client via Citrix issue opening .pdf files
I need a solution We are trying to get our remote email reviewers to review emails by using the compliance accelerator client via Citrix. All in all it seems to work fine with the exception of...
View ArticleExchange 2013 with CU3
I need a solution Hello,I have a customer that decide to upgrade from exchange 2007 to exchange 2013 cu3.In compatability guide it`s not supported yet.maybe someone have experience with CU3 and...
View ArticleAccount 'Account Unknown (\S-1-5-21-1659002389-285589729-180165624-3268)'...
I need a solution Hi People, Is there any reason why I cannot delete the old state user SID from the Permission tab in my individual vault ?when I tried to right click, I got the...
View ArticleEV 10.0 Not Archiving Calendar Items
I need a solution I've got a bunch of mailboxes that I want to fully archive. I've set the policy archive the lot and I've found that some of the mailboxes still have calendar items in them. I can't...
View ArticleMoving placeholders server2012
I need a solution We had loads issue in the past doing a server refresh and using FSAUtility . WE then ended up doing an NTbackup on the windows 2003 servers and using NTRestore on the windows 2008...
View ArticleDeployment Scanner should allow us to select multiple items and remove
EV Version 10.0.1Deployment Scanner should allow us to select multiple items and remove. The issue we have currently is in large deployment of FSA when we want to add a new file server and want to scan...
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Three Reasons Why Items are Stuck in Pending Archive
In this article I'd like to give you a tip or two about why items sometimes just simply remaining in an 'archive pending' state. I'm sure you've all seen this from time to time in your environment, or...
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EV6 restore and Indexes question
I need a solution Hello all,We've migrated our EV6 to EV9, after we were sure that we finished this long migration, I have deleted all EV6 server LUNs from the storage to reclaim space. After a few...
View ArticleHow to verify that EV is processing the EV Journal task against my Journal...
I need a solution Hi People,How can I make sure that the EV Journaling task is archiving the Journal maillbox ?Can I assume from opening the Journal mailbox using Outlook that if the email is still...
View ArticleWhy EV is not archiving my Outlook email yet ?
I need a solution Can anyone here please assist me in troubleshooting my EV 9 archiving my Exchange Server 2007 SP3 mailbox ?I can see that after I add new 1 TB LUN the drive is getting filled with...
View ArticleOutlook instant search should look at content cache also, not just metadata...
Right now, Outlook Instant Search only looks at Metadata Cache. Outlook Instant search (The search function in Outlook that piggy backs off of Windows Desktop Search) needs to look at Item Content...
View ArticleExchange 2013 retention...
I need a solution We are planning our migration to Exchange 2013 and a red flag came up that we are trying to work through. We currently use Managed Folder Policies to set retention in EV, we have...
View ArticleEV Clients Keep Losing connection to the EV server
I need a solution For some reason whenever a client reboots his EV server the clients loose connection to the server. I have to go in and set the EV Service Account password under site properties and...
View ArticleOutlook 2013 Add-in not loading
I need a solution I upgraded to version 10.0.0.4 for EV and have installed the new outlook add-in for outlook 2013. Everytime it tries to load in outlook it gets a runtime error. I am on Exchange...
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