hi
i ran the shortcutbody process (evault 10 sp1, exchange 2010 sp2 ru3) against 7 email archives but the exchange mailbox server became unavailable (information store service crashed) after about 9 hours.
the process stopped. with this event id 3310
There was a problem accessing a network service or resource. The dispenser will re-queue the current item and sleep for 10 minute(s).
Task: Exchange Mailbox Archiving Task for UK-MAILBOX00
Internal Reference: Network connectivity issues (MAPI_E_LOGON_FAILED)
the exchange server is now up and running again (was down for about 1 hour) but the task does not seem to have resumed (am monitoring it via a search folder)
i have restarted the evault server but still nothing
from monitoring the shortcutbody restore process had finished running on 5 archives and on 2 there is still about 50% left to do.
i don't want to restart the process on those 2 archives again if i can help it as they have 100k items in it creating large log files on the exchange server
will the task continue at some stage or is restarting the only option?
cheers