Restoring journal archive from basket

I've used Browser Search to create a basket of e-mails (from multiple users) that I need to restore to a PST file but everytime I try to do that, I get an error saying "Cannot Log on. Incorrect server or mailbox." I'm pretty sure I'm putting in the correct details and the EV service account has full access to the journal mailboxes and the user mailboxes. None of these are hidden from the GAL either.

EV version is 9.0.2.1061 - hopefully someone can help me out!